Shipping Policy

At the point of sale, you are given an approximate delivery date. This is for guidance only. We try to make these estimates realistic and indeed a little cautious. Unfortunately, from time-to-time goods take longer to arrive. In the event of this happening, we will try to keep you updated but no compensation can be given.

Delivery: We use experienced, professional delivery firms to deliver our goods. We hope they provide you with an excellent delivery experience. We also hope that they minimise the time that you need to spend waiting for your delivery. However, if a delivery is late or missed, we cannot provide compensation for inconvenience/lost earnings etc. If any damage is caused to your property on

At the point of sale, you are given an approximate delivery date. This is for guidance only. We try to make these estimates realistic and indeed a little cautious. Unfortunately, from time-to-time goods take longer to arrive. In the event of this happening, we will try to keep you updated but no compensation can be given.

Delivery: We use experienced, professional delivery firms to deliver our goods. We hope they provide you with an excellent delivery experience. We also hope that they minimise the time that you need to spend waiting for your delivery. However, if a delivery is late or missed, we cannot provide compensation for inconvenience/lost earnings etc. If any damage is caused to your property on delivery, this must be recorded on the driver’s delivery sheet at the time.

Access: Many of our pieces are large and heavy and most do not disassemble. Please take time to ensure there is adequate access for the pieces to fit into the room of your choice. If a piece cannot fit in, you may be required to pay a 20% restocking fee and the full cost of both the original delivery to you and the return to us. The remainder of your order value will be issued as a credit note.